Terms & Conditions

1. Acceptance of Terms
By accessing or using this website and our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this site or our solutions.
MedWest Connect reserves the right to update, modify, or change these terms at any time without prior notice.

2. Use of Website and Services
This website is intended to provide information about MedWest Connect’s healthcare technology solutions, which are powered by Smartlink Health Solutions. These services are offered for informational and operational support purposes within clinical and healthcare settings.

Users may not:
- Engage in unauthorized use, including hacking, data scraping, or other fraudulent activity.
- Use the site or solutions in a way that violates any applicable laws or regulations.
- Misrepresent MedWest’s services or present them as guaranteed outcome-based solutions.

3. Intellectual Property
All content on this website—including but not limited to text, graphics, logos, icons, software, and media—is the intellectual property of MedWest Connect and is protected by applicable copyright and trademark laws.
No part of the website may be copied, distributed, or reused without prior written consent.

4. Solution Disclaimer and Shared Responsibility
MedWest Connect provides workflow automation and data integration tools designed to "support" provider and organizational performance. However:

- We do not guarantee specific financial, operational, or clinical outcomes
- The success of our tools is highly dependent on **client participation**, adoption, training, and proper workflow alignment.
- MedWest Connect does not replace clinical judgment, medical decision-making, regulatory compliance, or internal management responsibilities.
- Our platform is intended to enhance—not substitute—professional decision-making and strategic execution.

By using our solutions, you acknowledge that achieving measurable improvements in quality scores, HEDIS metrics, revenue, or provider satisfaction requires active collaboration with your team and adherence to best practices.

5. Disclaimer of Warranties
The MedWest Connect website and services are provided “as-is” and “as-available,” without any warranties or representations of any kind, either express or implied.
We do not warrant that:
- The site will operate uninterrupted or error-free.
- All content is accurate, complete, or reliable.
- Any results will be achieved through use of our solutions without proper implementation.

6. Limitation of Liability
MedWest Connect shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from the use—or inability to use—this website or our solutions.
We are also not liable for any harm resulting from links to third-party websites or services.

7. Text Messaging
By opting in to receive text messages from MedWest Connect, you agree to receive service updates, reminders, and communication related to our solutions. Message and data rates may apply. You may opt out at any time by replying STOP.

8. Privacy Policy
Your use of this website and our services is subject to our Privacy Policy, which outlines how data is collected, used, and protected.

9. Governing Law
These Terms and Conditions are governed by the laws of the State of Arizona, without regard to its conflict of law principles.

10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
info@medwestconnect.com