
Case Study
2/11/25, 10:00 PM
Automated diagnoses, real-time gaps, direct payer reporting
Cary Medical Management was buried in value-based admin — seven ACO portals, disconnected workflows, and three full-time staff just to keep up.
DxInsight™ and GapCheck™ flipped the model. Instead of chasing portals, intelligence moved inside the EHR — automating diagnosis capture, surfacing care gaps at the visit, and pushing reporting directly to payers and ACOs without manual lift.
The impact wasn’t incremental — it was structural:
fewer staff hours, cleaner data, higher provider engagement, and the ability to scale contracts without scaling overhead.
Key Outcomes & Financial Impact
1. Shared savings increased by 171%
→ From $700,000 to $1.9 million between 2023 and 2024
2. Total medical cost reduction of 32%
→ Achieved across three national payer contracts
3. Staffing reduced from 3 FTEs to <1 FTE
→ Estimated $150,000+ annual savings in staffing costs
4. Manual workflows eliminated for 90% of providers
→ Only 3 out of 30+ providers still use paper-based processes
5. No need to log into 5+ ACO portals
→ All diagnosis and care gap closures handled within EHR
6. Improved risk assessment scores across multiple payer populations
→ Indicating better documentation and coding accuracy