Terms & Conditions

Terms & Conditions 

1. Purpose of the Website

The MedWest Connect Website provides general information about our technology platform, services, and solutions designed to support healthcare organizations in improving workflow automation, interoperability, and operational performance within value-based care environments.

Information provided on this Website is for informational purposes only and does not constitute medical, legal, financial, billing, or compliance advice.

2. No Medical or Clinical Services

MedWest Connect is a technology provider and does not provide medical care, clinical services, or patient treatment.

Nothing on this Website should be interpreted as medical advice or clinical guidance. Healthcare providers remain solely responsible for patient care decisions and compliance with applicable medical and regulatory requirements.

3. Website Information and Accuracy

MedWest Connect makes reasonable efforts to ensure that information on this Website is accurate and current. However, we make no guarantees regarding the completeness, reliability, or accuracy of any information presented.

Content may be updated, modified, or removed at any time without notice.

4. Acceptable Use of the Website

Users agree to use the Website only for lawful purposes.

You agree not to:

Use the Website in any manner that violates applicable laws or regulations

Attempt to gain unauthorized access to the Website, servers, or systems

Interfere with the operation or security of the Website

Upload malicious software, viruses, or harmful code

Attempt to reverse engineer or copy website functionality without authorization

Use automated tools to scrape or extract website content without permission

5. Communications Through Forms, Chat, and Messaging

The Website may allow users to communicate with MedWest Connect through:

Contact forms

Demo request forms

Secure Jotform submissions

AI-assisted chat tools

Email or messaging communications

Users should not submit protected health information (PHI) or sensitive patient data through general website communication tools unless explicitly instructed to do so within a secure process.

MedWest Connect utilizes secure communication technologies, including HIPAA-configured form systems, to help protect sensitive information when applicable. However, the Website is not intended to serve as a primary method for transmitting clinical data.

6. Customer Support and Technical Inquiries

Support requests and technical inquiries submitted through the Website are directed to the MedWest Connect support team and may be handled through secure communication channels designed to protect sensitive operational information.

For clients using MedWest services, operational data exchanges and support communications involving healthcare data occur through secure systems governed by contractual agreements between MedWest Connect and healthcare organizations.

7. Intellectual Property

All content on this Website, including but not limited to:

Text

Graphics

Logos

Design elements

Software components

Images and media

are the property of MedWest Connect or its licensors and are protected by applicable intellectual property laws.

Users may not copy, reproduce, distribute, modify, or republish Website content without prior written permission from MedWest Connect.

8. Third-Party Links

The Website may contain links to third-party websites or services.

These links are provided for convenience only. MedWest Connect does not control or endorse the content, privacy practices, or policies of third-party websites and assumes no responsibility for them.

9. Limitation of Liability

To the fullest extent permitted by law, MedWest Connect shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

Use of the Website

Reliance on information contained on the Website

Technical interruptions or website unavailability

Unauthorized access to user communications

Use of the Website is at the user's own risk.

10. No Guarantee of Outcomes

Descriptions of MedWest Connect services, technologies, or solutions are provided for informational purposes only.

While our technology is designed to support improved workflow efficiency, operational visibility, and data accessibility, MedWest Connect does not guarantee specific financial, regulatory, clinical, or operational outcomes, including but not limited to reimbursement performance, risk adjustment accuracy, quality scores, or value-based care program results.

Actual outcomes depend on many factors, including payer policies, provider workflows, data availability, and implementation practices.

11. Privacy

Use of this Website is also governed by the MedWest Connect Privacy Policy, which describes how information may be collected and used.

12. Changes to These Terms

MedWest Connect reserves the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date.

Continued use of the Website after updates are posted constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Arizona, without regard to conflict-of-law principles.

Any disputes arising from the use of this Website shall be resolved in the appropriate courts located within the State of Arizona.

14. Contact Information

For questions regarding these Terms and Conditions, please contact:

MedWest Connect
[Insert Address]
[Insert Email]
[Insert Phone]