News & Press

This article highlights what sets MedWest apart: we go beyond treating the symptoms of burnout and inefficiency. Instead, we tackle the real problem—disconnected data and limited access to quality insights.

 

We’re building smarter systems that empower providers and improve care from the ground up.

Become a member and read the full feature here: https://hertelreport.com/

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Highlights:

Arizona’s primary care system is at a breaking point. Despite some improvement in provider burnout—dropping from 53% in 2022 to 45% in 2025—the root causes remain unaddressed. Providers are still overwhelmed by high patient volumes, outdated data systems, and growing administrative demands. The fee-for-service model continues to drive inefficiencies, forcing providers to prioritize volume over quality, which puts both patient care and provider well-being at risk.

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At the heart of the problem is fragmented, inefficient data exchange. Providers spend far too much time navigating clunky EHRs, searching for missing information, and managing paperwork instead of focusing on their patients. These systemic inefficiencies don’t just slow down care—they fuel burnout, drive costs, and block progress toward achieving the Quintuple Aim: better outcomes, lower costs, enhanced patient experience, provider well-being, and health equity.

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The solution isn’t more portals or additional staff—it’s smarter systems. That’s where MedWest comes in. By integrating real-time, actionable data directly into the EHR, MedWest eliminates administrative waste, closes care gaps, and helps providers stay focused on what matters most: the patient. Our platform reduces after-hours work, streamlines front- and back-end processes, and empowers clinics to thrive in value-based care.

MedWest is proud to partner with Arizona providers, payers, and policymakers to reshape the future of care. We’re building a stronger, more sustainable system—one that supports both patient outcomes and provider well-being through bold innovation and real integration. Read the full feature in The Hertel Report’s Big Idea to learn how we’re transforming primary care in Arizona.

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